βš™οΈ DETAILED FEATURES

Everything Surestaria does for your office

The most complete software for African freight forwarders: demurrage, containers, dossiers, multi-currency invoicing, offline QR scanner, reports. Set up and trained by our team.

⏱️
CORE PRODUCT

Automatic demurrage calculation

The software automatically detects containers exceeding free time and calculates demurrage day by day according to the shipping line's rates.

  • Pre-configured rates for MSC, Maersk, CMA CGM, Hapag-Lloyd, Cosco, ZIM, ONE, Evergreen, PIL, Grimaldi
  • Ability to configure your own rates per shipping line and container type (20', 40', reefer)
  • Early alerts at D-2 and D-day of overrun
  • Automatic generation of billable debit notes for the end client
  • Demurrage margin tracking: amount paid to shipping line vs collected from client
πŸ“¦
REAL-TIME TRACKING

Step-by-step container tracking

Each container is traced from vessel to final delivery, with timestamp on every key step.

  • Configurable steps: Vessel arrival, Discharge, OCC inspection, OGEFREM inspection, DGDA release, Port exit, Warehouse delivery
  • Check-in by mobile QR scan or manual entry at the office
  • Geolocation and proof photo at each step
  • Tracking of cargo type, value, HS code
  • Full container history β€” auditable at any time
πŸ“²
MOBILE APP

QR Scanner mobile, 100% offline operation

Your field operators scan container QR codes with their Android smartphone β€” even without any network connection.

  • Quick authentication via PIN code (no email/password re-entry)
  • Local Hive cache: everything works offline, automatic sync when network returns
  • Compatible with mainstream smartphones (Android 7+)
  • Optimized for African port terminals with unstable connectivity
  • QR codes generated and printed from the office
πŸ“
CENTRALIZATION

Customs dossiers and documents

Each import-export operation is a single dossier centralizing all documents, containers, invoices and steps.

  • Centralization: B/L, DGDA declarations (DRC), AGT (Angola), DGD (CI), Cameroon Customs, certificates of origin, supplier invoices, packing lists
  • Upload of photos, scans, PDF β€” accessible to authorized teams
  • Search by dossier #, B/L, container, client
  • Customs regimes configurable by country (consumption, transit, temporary admission, export)
  • Generation of the dossier PDF sheet in 1 click
πŸ’±
MULTI-CURRENCY

Multi-currency invoicing (USD / EUR / CDF / AOA / FCFA)

The only software designed for African monetary realities: BCC dual invoicing in DRC, Kwanza in Angola, FCFA for the CEMAC/UEMOA zone.

  • USD β€” US Dollar (international trade pivot currency)
  • EUR β€” Euro (European suppliers, shipping lines)
  • CDF β€” Congolese Franc (DRC, BCC dual invoicing)
  • AOA β€” Kwanza (Angola)
  • XAF β€” Central African FCFA (Cameroon, Congo, Gabon, Chad, CAR)
  • XOF β€” West African FCFA (Senegal, Ivory Coast, Benin, Togo, Mali...)
  • Exchange rates tracked daily
  • Automatic conversion for accounting reports
πŸ“„
COMMERCIAL DOCUMENTS

Proformas, invoices, debit & credit notes

All commercial documents needed by a freight forwarding office, in just a few clicks.

  • Proforma sent to client for validation before service
  • Final commercial invoice, compliant with legal mentions per country
  • Debit note for re-invoicing demurrage and unforeseen fees
  • Credit note for refunds and corrections
  • Automatic numbering, legal archiving, PDF exports
πŸ’΅
CASH FLOW

Client & supplier payment tracking

See in real time who owes what, in which currency, and for how many days.

  • Client outstanding by currency and global
  • Partial payments with multi-currency split (e.g., 50% USD + 50% CDF)
  • Automatic payment receipts
  • Late payment alerts
  • Payment tracking to shipping lines and suppliers
πŸ”„
CONFIGURATION

Configurable workflows per operation

Each office, each port, each operation type has its own steps. Surestaria adapts instead of imposing.

  • Define your steps (e.g., Matadi arrival β†’ OCC inspection β†’ OGEFREM β†’ DGDA β†’ Port exit β†’ Kinshasa delivery)
  • Different workflows for maritime import, export, transit, temporary admission
  • Mandatory vs optional steps, with hierarchical validation
  • Pre-configured templates for major African ports
🏒
ARCHITECTURE

Multi-organization & total isolation (RLS)

Secure multi-tenant architecture with PostgreSQL Row-Level Security. Each office sees only its own data.

  • 100% data isolation between organizations
  • Ideal for multi-country groups (a DRC office + an Angola office for instance)
  • Reference data per organization (clients, suppliers, fees, customs codes)
  • Shared templates managed at global level (shipping lines, transporters, HS codes)
πŸ‘₯
SECURITY

Roles & permissions per employee

Give each employee exactly the rights they need, no more no less.

  • Office manager: full access, invoice approval
  • Customs declarant: dossier creation, customs declarations
  • Field operator (scanner): check-in only
  • Accountant: invoicing, collections, reports
  • Read-only: auditors, partners, clients
πŸ“Š
PILOTING

Dashboards & reports

Pilot your business with real-time indicators, accessible at any time.

  • Containers in transit, in port, delivered
  • Demurrage-risk containers (D-2 of free time)
  • Margin per dossier, per client, per month
  • Client outstanding by currency
  • Operator performance: number of scans, average time per step
  • Excel and PDF exports in one click
πŸ–¨οΈ
DOCUMENTS

Automatic PDF generation

All official office documents are generated as PDF, in 1 click, ready to print or send.

  • Invoices, proformas, debit/credit notes with your logo
  • 2-page dossier sheet summarizing everything: containers, steps, fees, margins
  • Payment receipts
  • Delivery slips
  • Unicode fonts for multilingual special characters
🌐
INTERNATIONAL

4 languages: French, English, PortuguΓͺs, Kiswahili

Each user chooses their interface language. Ideal for multinational African teams.

  • French β€” DRC, Congo, Ivory Coast, Cameroon, Senegal, Benin, Togo, Gabon
  • English β€” For anglophone teams or clients
  • PortuguΓͺs β€” Angola, and operations to Portugal/Brazil
  • Kiswahili β€” Eastern DRC, Tanzania, Kenya, Burundi
πŸš€
AVAILABILITY

Web, mobile and desktop β€” synced in real time

One platform, multiple access points adapted to each use case.

  • Web: full dashboard for office (Chrome, Edge, Safari)
  • Android Mobile: optimized field scanner, native offline mode
  • Windows Desktop: installable app for intensive use
  • All data synced in real time via the cloud
πŸ“‘
UNSTABLE CONNECTION

Native offline mode

Designed for African field realities: poorly covered ports, power outages, road axes without 4G.

  • Local cache on mobile app: no data lost
  • Event queue with automatic retry
  • Transparent reconnection: user sees nothing
  • Ideal for operations in Matadi, Boma, Lobito, Pointe-Noire, Douala
πŸ”
SECURITY

Security, traceability, compliance

Your data is precious. Surestaria protects it at industrial level.

  • Supabase hosting (TLS encryption, daily backups)
  • Strong authentication (email/password + mobile PIN)
  • Full audit trail: who did what and when
  • Compliance with local tax requirements (BCC in DRC, AGT in Angola, etc.)
  • Legal document archiving 10+ years

A specific feature for your business?

Surestaria is set up and configured by our team. Let's discuss your concrete case.

Request a personalized demo